Staff Dashboard
Active Cases
14
Approval Rate
33%
Clients Served (Month)
5
Avg Time-to-Approval
14 days
Pipeline by Stage
New3
Pending Docs4
In Review3
Approved2
Active2
Closed1
Caseworker Workload
Ana Rodriguez5 active · avg 9d
James Kim3 active · avg 9d
Sarah Chen4 active · avg 10d
Carlos Ortega2 active · avg 2d
Deadline Alerts (3)
Aisha Johnson
Pending Docs · James Kim
Day 13
1d left
Amara Osei
Pending Docs · Sarah Chen
Day 12
2d left
Priya Patel
In Review · Ana Rodriguez
Day 11
3d left
Recent Activity
Linda Chen — New FRD submission
Apr 16, 8:30 AM
Carlos Mendez — New EFA submission (urgent — eviction notice)
Apr 15, 4:02 PM
Aisha Johnson — Day 12 Final Warning sent
Apr 15, 9:10 AM
Amara Osei — Day 12 Final Warning sent
Apr 15, 8:15 AM
Priya Patel — Day 10 Urgent Reminder sent
Apr 15, 8:00 AM
Miguel Torres — New EFA submission
Apr 14, 3:30 PM
Amara Osei — Pay stub uploaded — pending review
Apr 14, 9:00 AM
James Nguyen — Case approved — FRD enrollment confirmed
Apr 13, 2:00 PM
Roberto Flores — Case approved — $2,600 EFA
Apr 10, 3:00 PM
Kevin Park — Landlord confirmed check received
Apr 9, 11:00 AM